Resposabilidades:

• Creacion de un nuevo centro de computos que hoy dia cuenta con mas de 400 servidores y sistemas relacionados, y provee servicios 7x24 a mas de 2000 usuarios en 3 continentes.
• Seleccion, Administracion, Entrenamiento y couching de un equipo de trabajo para administrar y soportar esta infrastructura.. 
• Developed a set of Procedure manuals, Services Logs, and several other Documentation and monitoring procedures to ensure the “knowledge transfer” and improve the response time and job quality. 
• Designed and assisted in the technological reconversion of MSC South Africa. Trained their local team and still provide Technological Support in regular bases. 
• Planned and Managed the Technological (Hardware and Software) upgrade of MSC USA. This included: 
• Planning the project and following up on the resource availability and the work and morale of the 12 person’s team.
• Windows Infrastructure Migration from a mixed NT 4 / W 2000 organization to a new W2003 infrastructure
• Exchange Migration (From 5.5 to Exchange 2003 SP1)
• Migration all of MSC USA’s IT services from their servers to our own servers.
• Replacing and upgrading all Client’s Workstations (over 800)
• Onsite Upgrade for all 900 Workstations and 40 servers at the Branch offices
• Implementing resources for remote management and monitoring, allowing for a Centralize administration and Help Desk and eliminating the need for local IT teams.
• Organizing and monitoring Personnel allocation and User’s training. 
• Inventory and documentation of IT property and resources in each branch office.
• Analyzed and developed action plans for a wide variety of disaster scenarios, including the total destruction of our Main Datacenter with will allow the company to be back up and running (from a Secondary site) within an hour. 
• Instrumental in remarketing our company as a “Services Provider” instead of just a “Software development” company. 
• Designed and Implemented a Hosted DRP Service for Interlink Technologies’ Clients.
• Designing and implementing a “Remote Disaster Site”, allowing other MSC companies around the world to continue operation in case of a Catastrophic disaster that affects their local Datacenters.
• Redesign of our parent company’s Technological Help Desk to provide a better customer experience.
• Participated on the Corporate-wide Technology redesign project.
• Represented our company in the following MS TAP Programs:
• Windows XP 64 bits
• Exchange 2007 SP1
• Windows Vista
• Windows 2008
• Windows 2008 R2
• Windows 7
• SQL 2005
• Communicator 2005
• Communicator 2007
• Office 14
• Technological update from Windows XP to Windows Vista. This included:
• Created a self configurable and self updating image to be deployed to 1200+ factory new machines. (completely hands free from OOB to user ready)
• Planned and monitored the Factory Imaging (by DELL), testing and distributions of the new systems.
• Coordinated with Management, users and technicians the installation of the new systems and the return of the old ones.
• Developed the course material and coordinated the training of all users in the new technologies (Vista, Office 2007, and others)
• The 1200+ systems were replaced in 20 days with zero productivity loss.